FAQs

All orders are shipped within 5-7 business days (does not include weekends). Shipping may vary, please keep up to date on my Instagram for any updates!

All orders are final sale! If you need to cancel an order please email me the day of placing the order for a cancelation. If the order has already been shipped then it cannot be cancelled.

Product description is located on the "how to" page on the bottom of the website. Any other questions about your keychain? Please email me!

All items are final sale. There will be no returns or exchanges, some limitations apply. Please email me for any further questions.

Tracking will be available either via email or through text, whichever contact method you chose at checkout! You will receive tracking updates once it ships:)

Tracking will be updated 1-3 business days after you have been notified that it has shipped. Please be patient as weekends or holidays can delay the update.

If your tracking says delivered but you have not received it, I recommend checking with your neighbors and waiting a few days. USPS can often accidentally scan packages early which may show up 1-3 days later. If it is not delivered or found, you may file a claim with USPS directly. Unfortunately we do not offer refunds for packages marked as "delivered".

Please reach out via email if your package is being sent back due to a incorrect address, I will offer a store credit which you can use at any restock:)

We do not offer exchanges or returns, some limitations apply.

Depending on the amount of emails, we usually get back to all emails within 2-3 business days! During restock weekends we get hundreds of emails which may affect the response time!

Do not sell my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.